Moto Experience Adventure Info & Policies Get in the know before you go

Moto Experience Adventure Info will provide all of the details you need to know before booking a tour with us.

All half and full-day adventure tours can be booked 24 hours in advance, and are refundable up to 24 hours before departure.

Secure your reservation by paying upfront for a half or full-day tour. Multi-day trips require a %25 downpayment to secure the booking that is refundable up until 30 days prior.

Once a tour is booked for the day, we will try to fill that tour and others on it so that guests have riding companions.

All Moto Experience Adventure Tours require their participants to hold a valid motorcycle license. Foreign equivalents will be accepted after verification.

You must be at least 21 years old to participate.

A Dot approved helmet must be worn while operating the motorcycle.

All of our tours start by meeting at the Moto Experience headquarters in Pemberton to review and sign waivers and complete a motorcycle orientation. We know you’ve ridden beforehand but want to make sure you’re well-acquainted with our bikes before hitting the road. Tours that contain off-road riding will also require that you complete a dirt riding assessment before leaving Pemberton. Everyone must sign an agreement that states the terms and conditions and complete a waiver before departing. Only the person who has signed the agreement and the waiver is to operate the motorcycle.

SKILLS TEST

Each guest is required to safely complete a skills test designed for the tour they have chosen. The skills test requires the guest to show their guide safe operation of the front and rear brake at speed, low-speed maneuvers and clutch work and that they understand how to use all hand and foot controls.

ZERO ALCOHOL TOLERANCE

Under no circumstances is any person suspected to be under the influence of any drugs or alcohol permitted to participate on any tours. A refund WILL NOT be issued to anyone who has been denied participation of a tour for these reasons.

Valid international travel insurance, OR valid BC Medical is required by all riders. Although incidents are extremely rare, your insurance will cover any damages to the others involved and will need to be covered medically yourself.

A $2000 damage deposit is required by all riders prior to departing. Bikes are made to be ridden and we all love to ride them, therefore aren’t worried about minor cosmetic damages caused by the surroundings however damages caused from crashes will need repairs before the next ride. In the occurrence that you do crash and damage parts, including plastics, the oem parts will be replaced by a certified mechanic at cost.

FLAT TIRES

We understand that flat tires can be caused by a number of different reasons and that no one plans to get a flat tire. Because we take all measures to make sure the tires are fit for riding, we view a flat tire as the guest’s responsibility. The flat tire would not have occurred if the result was not indirectly related to you renting the bike, and hitting the object that caused the puncture. Since we will benefit from the increased life from the replacement we will cover 50% of the replacement tire and tube. The other 50% will be covered by the rider and will be deducted from the rider’s security deposit.

Cancellations

Any Cancellations to half and full-day tours made within 24 hours of the adventure time will be subject to a full charge of the tour cost. Another tour date may be arranged in certain circumstances. Moto Experience reserves the right to cancel tours due to inclement weather, foreseeable hazards, road closures and events outside of our control. Full refunds will be issued or alternated arrangements made in these unlikely events.

Multi-day Trip Cancellations made within 30 days of the departure date will be subject to lose the %25 deposit paid to book the tour. Rescheduling may be available, however, hotel cancellation and re-booking fees may apply.

Our guides here at Moto Experience are certified in Wilderness First Aid and are trained to deal with most situations that arise. They are equipped with a Garmin In-reach satellite communication device to contact medical support if a situation should occur. Because we do travel in remote areas on some less-traveled roads, medical attention beyond what the guide is able to provide may be a few hours away. Please read and understand the waiver.

Includes | excludes

All tours include a KLR 650 motorcycle, a Dot Approved adventure helmet equipped with a Bluetooth comm unit, motorcycle jacket, riding gloves, boots, fuel, a guide, and unreal adventures

All half and full day tours exclude food, accommodation, mandatory 3^rd party liability insurance, health insurance or travel insurance, or any alcoholic beverages that may be consumed once riding has ceased for the day.

Multi-day tours are priced to include accommodation and mandatory 3rd party liability, some meals may be included with accommodation (will be confirmed once the trip is booked). Extra snacks and beverages must be purchased individually.

Accommodation can be arranged in Pemberton if you wish to stay the night prior, and we have various options for our overnight tours. Just let us know what you’re looking for and we’ll provide some options. Our Multi-day adventures are able to be booked any time throughout the Summer. Because of this, we have options to stay in various Lodges, Cabins, and hotels in the area listed on the tour description, and we will confirm exact accommodation for your trip once the trip is booked.

INSURANCE POLICIES AND SURCHARGES

3rd party liability coverage is a mandatory charge of $25 per day per rider. This insurance covers the operator against any damages to a 3rd party while on tour. With only 3rd party liability coverage the guest is 100% responsible for all damages to their motorcycle beyond general wear and tear.

PAYMENT METHODS

Moto Experience accepts the following methods of payment: Cash, VISA, Master Card, AMEX. A valid major credit card will be needed initially to secure the reservation. If the guest would like to pay with cash after the tour has finished the guest is free to do so.